Ryan is seeking a proactive Desktop Administrator II in Calgary. This role blends hybrid work flexibility with essential IT responsibilities, focusing on desktop support and system management. As a Desktop Administrator II, you will be pivotal in troubleshooting and maintaining desktop environments for a large user base.

Your efforts will enhance user experience through prompt support and efficient problem-solving. This chance provides a unique pathway to grow within a forward-thinking organization committed to innovation. Key Responsibilities:

- Provide hands-on Tier 1-2 support for users
- Manage software installations and system imaging
- Monitor helpdesk ticket resolutions and SLAs
- Maintain hardware asset inventories diligently
- Assist in office and equipment relocations Requirements:
- 3-5 years of desktop administration experience
- Strong troubleshooting skills in Windows and macOS
- Familiarity with helpdesk software like Ivanti
- Exposure to endpoint management tools
- Valid driver’s license for occasional site visits Take the next step in your IT career with Ryan and make a meaningful impact on tech support operations.

📌 Ryan Desktop Administrator II Hiring Now (Calgary)
🏢 Ryan
📍 Calgary