Elevate your career with mSupply as a Senior Collections Specialist, where you will take the lead in managing B2B payment collections. This role requires daily communication and follow-ups to enhance collection efficiency. As a Senior Collections Specialist, you will be responsible for optimizing payment collection for assigned accounts.

With a minimum of three years in B2B collections, your expertise in numerical aptitude and MS Office is crucial. You will handle high-volume outbound calls and emails while addressing customer billing issues and ensuring timely follow-ups. Key Responsibilities:

- Engage in daily outbound collections through phone and email
- Maintain over 90% accounts compliance within payment timelines
- Analyze aging reports and follow up on overdue accounts
- Communicate effectively with management about customer issues
- Assist in managing the A/R inbox and operational support Requirements:
- High school diploma or GED required
- At least 3 years of relevant collections experience
- Solid numerical analysis skills
- Proficient in MS Office tools
- Excellent communication and teamwork abilities Harness your skills in collections at mSupply and help drive effective payment solutions and customer satisfaction.

📌 Senior Collections Specialist at mSupply (Kitchener)
🏢 Marks Supply
📍 Kitchener