Become a Senior CRM and Power BI Consultant at BDO Canada, where you will focus on enhancing client engagement and outcomes in a rewarding and flexible work setting. In this senior role, you will provide essential support for Dynamics 365 Customer Engagement and the Power Platform, leading proactive engagement efforts and optimizing client solutions. Your expertise will help clients leverage their technology effectively while tackling complex issues and ensuring high-quality service delivery.

Collaborate with internal teams to identify and implement strategies for repeatable success. Key Responsibilities:

- Translate client needs into actionable improvements
- Lead complex issue troubleshooting and solutions
- Drive the development of optimization strategies




- Support governance and ensure operational efficiency
- Contribute to knowledge base development Requirements:
- 7+ years of Dynamics 365 CE support experience
- 3+ years in Power BI with data modeling expertise
- Relevant Microsoft Certifications are necessary
- Experience in remote user support and collaboration
- Strong expertise in Microsoft Teams and analytics Use your advisory skills to transform client relationships and outcomes at BDO Canada, fostering a culture of continuous improvement.

📌 Senior CRM & Power BI Consultant at BDO (Toronto)
🏢 BDO Canada
📍 Toronto