Become a Senior Software Development Engineer at Amazon Customer Service and innovate how we serve millions globally. Design systems that enhance customer interactions and experiences. In this role, your focus will be on creating agentic systems that integrate emerging technologies like generative AI. You will lead feature delivery, contribute to technical roadmaps, and provide mentorship within your team, fostering a culture of growth and continuous improvement. Key Responsibilities:

- Design end-to-end features for customer engagement
- Define technical direction and architecture for projects
- Build scalable solutions processing customer data
- Provide mentorship and guide team members
- Develop clear technical documentation and processes Requirements:
- Minimum 5 years of skilled software development
- Solid programming experience in one language
- Experience in systems design and architecture
- Proven leader or mentor in engineering settings
- Bachelor’s degree preferred in computer science Leverage your engineering talents to drive significant improvements in customer service at Amazon.

📌 Senior Engineer for Amazon Customer Solutions (Toronto)
🏢 Amazon
📍 Toronto