BCAA in Victoria, BC is hiring a Senior Service Advisor to lead the Automotive Service Centre team. You will mentor other Advisors, shape the member experience from appointment to hand-over, and drive service excellence for members.
The role requires solid communication, a vision for customer care, and the ability to manage schedules, prepare repair estimates, obtain approvals, and guide repairs with a focus on safety and satisfaction. A Grade 12 education and automotive experience are required.
📌 Senior Service Advisor — Lead Team & Member Experience (Victoria)
🏢 BCAA
📍 Victoria
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