Support and enhance customer experiences as a Bilingual Customer Service Specialist at Staples Canada, focusing on ServiceOntario services. Engage with customers face-to-face in a variety of shifts. In this role, you will be pivotal in delivering essential services, solving problems with professionalism, and anticipating customer needs.

Your background in customer service will enable you to communicate effectively in both English and French while maintaining compliance with privacy standards and protocols. The workplace is dynamic, requiring focus and diligence in handling multiple tasks. Key Responsibilities:

- Offer consistent and respectful service to all customers
- Clearly explain services, fees, and eligibility to customers




- Refer and transfer customers to other store departments
- Handle merchandising tasks in ServiceOntario areas
- Engage in team training to aid new associates Requirements:
- 1-2 years of experience in customer service
- Bilingual capability in English and French necessary
- Attention to detail for accurate data handling
- Competent in software like Microsoft Office
- Ability to thrive in a busy retail environment Apply your bilingual skills and customer support expertise in a role that matters at Staples Canada.

📌 Staples Bilingual Customer Service Specialist (London)
🏢 Socket.dev
📍 London