Advance your career with London Drugs as the TECH Operations Supervisor. Lead operational growth while overseeing service quality and team performance across multiple stores. In this essential role, you will manage the TECH Services operations, ensuring high-quality service delivery and compliance with internal standards.
Your expertise and guidance will coach team members to achieve their best while working closely with leadership and management to foster a culture of service excellence. Identifying opportunities for operational improvements will be a key focus of your role, driving the effectiveness of the TECH Services team. Key Responsibilities:
- Oversee operational growth of TECH Services in stores
- Conduct technical services, repairs, and troubleshooting
- Track and analyze service performance metrics
- Ensure adherence to compliance and service protocols
- Support implementation of new business initiatives Requirements:
- Familiarity with operational software for TECH departments
- Knowledge of technology in both Windows and Apple platforms
- Understanding of TECH product categories
- Experience in merchandising and managing resources
- Robust leadership and mentoring capabilities Play a crucial part in enhancing the service experience as a leader at London Drugs.
📌 TECH Operations Supervisor Role at London Drugs (Burnaby)
🏢 London Drugs INTERNAL
📍 Burnaby
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