Step into a pivotal role at Vision33 as a Technical Cloud Support Consultant in Western Canada. This full time position demands expertise in providing Tier 2 support across various platforms and systems. As a key member of the TotalCare Support Team, you will be responsible for efficiently managing a high volume of client requests while troubleshooting AWS and Linux environments.

Your role is essential for ensuring seamless operations and delivering high-quality solutions to clients. Demonstrating excellent problem-solving and communication skills will be critical for your success. Key Responsibilities:

- Manage end-to-end client support incidents
- Administer user profiles across numerous servers
- Monitor AWS environments for issues
- Perform advanced troubleshooting and system restores
- Prepare internal documentation for support practices Requirements:
- 5+ years in AWS cloud support
- Hands-on experience in network systems management
- Bachelor’s degree or equivalent practical experience
- Proven success in server administration
- Experience with cloud ERP solutions preferred Optimize client satisfaction through your technical support at Vision33, where your skills will make impactful contributions.

📌 Technical Cloud Support Consultant Position (Kelowna)
🏢 Vision33
📍 Kelowna