Take the next step in your career as a Technical Support Specialist with Execulink in Woodstock, ON. In this role, you'll diagnose and resolve customer issues while maintaining communication across various platforms. This permanent, full-time position offers a hybrid working setting, requiring in-office presence three days a week.

You will utilize your technical expertise to tackle elevated issues related to internet and mobility services. Collaboration with internal teams and external partners will be essential for swift resolution and enhanced customer service. Key Responsibilities:

- Address escalated technical issues across support channels
- Document concerns and collect data for analysis
- Actively collaborate with other departments for ticket resolution
- Monitor network alerts and inform customers timely
- Develop documentation to aid internal teams Requirements:
- 1-2 years in a technical support or service role
- Proficient in Windows and Office applications
- Strong problem-solving and analytical skills
- Exceptional customer service abilities
- Adaptability to new technologies and processes Enhance your technical skills while creating meaningful customer experiences with Execulink.

📌 Technical Support Specialist Position (Woodstock)
🏢 Execulink Telecom
📍 Woodstock