Elevate your career as a Junior IT Support Specialist with Ontario Wholesale Energy in Toronto, focusing on user support in a growing company. Deliver efficient IT solutions in a cloud-based environment. In this full-time position, you will take the lead in providing Tier 1/2 support for end-users, including troubleshooting hardware and software issues.

Your role will focus on administering tools like Microsoft 365 and managing Azure features. Collaborate with a team passionate about technical excellence and continuous improvement. Key Responsibilities:

- Act as the first point of contact for technical support
- Handle troubleshooting for Microsoft cloud services
- Maintain accurate asset records and knowledge articles
- Support device management and mobile compliance
- Assist with IT projects and process improvements Requirements:
- 1–3 years of relevant IT experience
- Hands-on with Windows administration and Microsoft services
- Familiarity with Active Directory and basic networking
- Strong problem-solving abilities and communication skills
- Experience with ticketing systems like ServiceNow Support Ontario Wholesale Energy's commitment to customer satisfaction and cutting-edge solutions in Toronto.

📌 Technical Support Specialist - Toronto IT Roles
🏢 Ontario-Wholesale-Energy-Gas-
📍 Toronto