Take advantage of a rewarding User Support Technician role at THRULIQUID INC., located in Mississauga, with remote work possibilities. You will focus on troubleshooting and user education. Ideal for dynamic candidates, this permanent, full-time position requires robust interpersonal skills and at least 1-2 years of relevant experience.
As a User Support Technician, you will provide assistance in resolving user issues, consulting technical documents, and ensuring user satisfaction while supervising a small team. Key Responsibilities:
- Provide solutions to user computing problems
- Utilize manuals for effective problem resolution
- Train and advise users based on identified needs
- Oversee technical support team operations
- Collect and maintain problem and solution logs Requirements:
- College diploma or similar qualification
- Excellent English communication skills
- Minimum 1-2 years of service experience
- Supervisory skills for a small team
- Strong organizational and multitasking capabilities Become an integral part of THRULIQUID INC. by delivering superior user support and fostering a collaborative environment.
📌 Technical User Support Role at THRULIQUID INC. (Mississauga)
🏢 Tobermory
📍 Mississauga
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