Contribute to financial transparency at DLL as a Late Stage Collector. This remote role involves negotiating repayment terms while achieving collection targets.

DLL is seeking a dedicated Late Stage Collector to handle delinquent accounts and engage with clients through calls and correspondence. You will utilize negotiation skills, maintain accurate customer files, and interact with cross-functional teams.

This is a 9-month contract where your goal is to effectively manage collections and ensure compliance with legal protocols.

Key Responsibilities:

- Collect payments from delinquent accounts via calls and emails
- Apply standard collection techniques for effective communication
- Maintain accurate electronic and paper customer files
- Collaborate with Dealers and internal teams to resolve issues
- Prepare paperwork for account management and legal needs

Requirements:

- 3-5 years of late-stage collections experience
- Bilingualism in French/English is an asset
- Proficient in MS Office tools
- Solid understanding of collections operations
- Solid negotiation and problem-solving skills

Achieve collection goals and enhance client relations in this pivotal role at DLL.

📌 Late Stage Collector at DLL (Burlington)
🏢 DLL
📍 Burlington