Drive customer success initiatives as Senior Revenue Enablement at Clio, a leader in legal AI. Focus on launch strategies in a flexible, hybrid setting with significant impact.

Clio is hiring a Senior Customer Success Revenue Enablement professional to enhance customer onboarding and implementation. This role involves coordinating efforts to ensure clients have a smooth transition from acquisition to ongoing success.

By building effective programs and utilizing data, you will influence key performance metrics across the organization.

Key Responsibilities:

- Develop enablement content for launch and implementation
- Track and optimize key launch metrics
- Collaborate with onboarding teams for structured ramping
- Produce actionable guidance and best practices
- Conduct regular reviews of launch processes and performance

Requirements:

- Minimum of 3 years in customer success or enablement
- Proficiency in training delivery for customer-facing teams
- Understanding of implementation and onboarding metrics
- Excellent facilitation and presentation capabilities
- Experience with Gong and Salesforce

Contribute to the success of customer journeys through innovative enablement strategies at Clio.

📌 Senior Revenue Enablement for Customer Success (Vancouver)
🏢 Clio
📍 Vancouver