Become a Technology Support Engineer with Monex in Toronto and provide vital IT support within a Microsoft 365 workplace. Your ability to troubleshoot and enhance user productivity will be key. In this role at Monex, you will ensure that end users have the technical support they need to navigate our robust systems. Engaging with other engineering teams, you'll work hands-on to keep operations running smoothly and efficiently.

Your role is integral to maintaining high-quality service and documentation within our technology framework. Key Responsibilities:

- Resolve end-user incidents in Microsoft 365 and Windows environments
- Support device issues and deployment processes
- Maintain functionality across SharePoint and Teams
- Provide on-site support for networking and peripherals
- Collaborate with security teams to improve services Requirements:
- 2–4 years of relevant IT support experience
- Deep understanding of Windows 11 and Microsoft 365 tools
- Familiarity with Intune or similar systems
- Strong troubleshooting capabilities
- Effective communication skills in tech settings Bring your IT skills to Monex and support our Toronto operations with exceptional service.

📌 Technology Support Engineer Role in Toronto
🏢 Socket.dev
📍 Toronto