Become a key player in customer relations as a Bilingual Customer Experience Agent at Techtronic Industries Inc., known for Milwaukee. Foster customer loyalty through exceptional service delivery. This role at Milwaukee involves providing top-tier support in both French and English, ensuring customer satisfaction and operational excellence.
You will engage actively with the sales team and manage customer inquiries efficiently. Candidates must possess strong organizational skills and a passion for service. Key Responsibilities:
- Build and maintain solid relationships with customers
- Manage order entries with accuracy and efficiency
- Communicate order details and resolve potential delays
- Address customer inquiries via email and phone support
- Facilitate cross-departmental collaboration as needed Requirements:
- Proficient in both French and English, written and verbal
- Minimum one year of customer service experience needed
- Post-secondary education required
- Positive working knowledge of Microsoft Office applications
- Experience with Oracle and cloud services is a plus Make your mark at Milwaukee by providing outstanding support and building connections with customers.