Lead the IT Support Team in Toronto with TMX Group, ensuring exceptional technology service across multiple locations. Champion sustainable practices while managing high-performance delivery. In this critical leadership position, you will be responsible for IT service delivery to support over 700 desks in Toronto and Markham.

Your role involves prioritizing team efficiency, managing procurement logistics, and collaborating with global counterparts. Candidates must demonstrate a strong background in IT support and crisis management under pressure. Key Responsibilities:

- Direct and balance IT support across corporate offices
- Manage schedules to ensure Tech Bar staffing
- Act as primary liaison on cross-functional tech initiatives




- Oversee IT asset management from purchase to retirement
- Develop ServiceNow dashboards for performance tracking Requirements:
- 10+ years in enterprise-level IT support
- Solid focus on team coordination during crises
- Broad technical knowledge of various operating systems
- Experience with IT asset management and sustainability
- Excellent communication skills in diverse environments Drive exceptional IT support delivery and sustainability initiatives at TMX Group, contributing to the technological backbone of the Toronto operations.

📌 Toronto IT Support Team Manager
🏢 TMX Group
📍 Toronto