The Trade Desk Operations Specialist is responsible for ensuring the integrity, accuracy, efficiency, and control of the firm’s day-to-day trading activity.

This position acts as the primary owner of trade desk operations, supporting Portfolio Managers and Compliance through the full trade lifecycle, including coordination of asset movements and trade requirements, consolidation and review of daily trades, allocation and settlement, resolution of trade and settlement issues and corrections, and maintaining accurate and auditable transaction records.

The role is well suited to someone who is highly detail-oriented, comfortable working with investment portfolios and transaction data, and capable of managing daily trading workflows in a disciplined and organized environment.

3–5+ years of relevant experience in trade operations, investment operations, portfolio administration or a related asset-management environment.

Positioning Within the Firm

Reporting to, as required to VP of Operations, CCO and CEO, this is a specialized investment operations role focused on supporting the firm's portfolio management and trading activities.

The position is intended to:

- Strengthen the firm’s trade desk infrastructure
- Improve the accuracy and efficiency of daily trading activity
- Ensure asset movements and cash requirements are properly incorporated into trading decisions
- Strengthen reconciliation, documentation, and operational controls
- Improve coordination between Portfolio Management and Operations
- Reduce operational risk and trade-related errors
- Create a scalable trade desk operating model as the firm continues to grow

Success Measures The Trade Desk Operations Specialist will be successful by consistently delivering:

- Accurate and timely preparation, execution, allocation, and settlement of trades
- Minimal trade errors, settlement breaks, and unresolved discrepancies
- Accurate coordination between asset movements, portfolio cash requirements, and trading activity
- Strong reconciliation and timely resolution of trade-related exceptions
- Complete and reliable transaction records and trade documentation
- Effective communication with Portfolio Managers, Compliance, custodians, brokers, and Operations
- Strong operational controls across the trade lifecycle
- Reduced reliance on senior management for day-to-day trade desk execution and issue resolution
- Continuous improvement in trading workflows, systems, and operational processes

Compensation

$75,000–$90,000 base salary, commensurate with experience,



plus annual performance bonus and group benefits. The position also offers a adaptable hybrid work arrangement.

Core Responsibilities

1. Trade Desk Operations — Primary Responsibility

- Oversee the end-to-end trade lifecycle, including trade preparation, review, validation, execution coordination, allocation, settlement and follow-up
- Maintain accurate and up-to-date trade blotters and transaction records across all relevant systems
- Coordinate with custodians, brokers, counterparties, Portfolio Managers, Operations and Compliance to ensure timely and accurate execution and settlement
- Identify, investigate, review, and resolve trade errors, discrepancies, settlement breaks, and allocation issues
- Ensure all trading activity is supported by complete, accurate, and auditable records
- Act as the primary operational contact for Portfolio Managers and Compliance on day-to-day trade-related matters
- Monitor daily trading activity for completeness, accuracy, and operational efficiency
- Review trade instructions and supporting information prior to execution
- Monitor outstanding trades and settlement activity through completion
- Recommend and implement improvements to trade desk workflows, controls, documentation, and processes

2. Asset Movement & Trade Requirement Coordination

- Manage the daily asset movement tracker, reviewing contributions, redemptions, withdrawals, deposits, and transfers to determine required trading activity
- Work with Portfolio Managers to determine the trades required to rebalance portfolios and establish appropriate target cash positions in advance of trading
- Coordinate and validate transfers in-kind and in-cash, ensuring accurate treatment and alignment with portfolio positioning
- Confirm that all asset movements are accurately reflected in daily trade requirements and incorporated into trade tickets
- Work closely with Portfolio Managers, Operations and, as applicable, Compliance to ensure consistency between asset flows, cash requirements, portfolio positioning, and executed trades
- Identify and resolve discrepancies between asset movement data, account cash balances, portfolio positions, and trade instructions before final execution




- Monitor upcoming cash requirements and movements to assist Portfolio Managers in ensuring sufficient liquidity is available
- Confirm completed asset movements and trades are accurately reflected in the appropriate systems, accounts and blotters

3. Trade Reconciliation & Exception Management

- Perform daily reconciliation of trading activity between internal systems, custodial records, trade confirmations, and portfolio records
- Identify trade breaks, unmatched transactions, incorrect allocations, pricing issues, or other discrepancies
- Investigate exceptions promptly, review with Operations and Compliance as appropriate, and coordinate their resolution with the appropriate internal or external parties
- Track outstanding operational issues through resolution
- Maintain clear documentation of trade corrections, cancellations, rebooks, and other adjustments
- Escalate material trading or settlement issues to senior management and Portfolio Managers as appropriate
- Maintain accurate records of trade exceptions and recurring operational issues to support process improvement

4. Trading Systems, Records & Process Management

- Maintain accurate trade tickets, blotters, transaction records, settlement information, and supporting documentation
- Ensure information is entered consistently and accurately across trading, portfolio management, custodial, and operational systems
- Support the development and maintenance of standardized trade desk procedures and documentation
- Assist with testing and implementation of enhancements to trading systems, reporting tools, and operational workflows
- Identify opportunities to improve automation, data quality, workflow efficiency, and scalability
- Maintain organized records that provide a clear audit trail of trading activity and operational decisions

5. Risk Management & Operational Controls

- Ensure appropriate operational controls are applied throughout all stages of the trade lifecycle
- Identify potential operational risks relating to trade execution, settlement, asset movements, cash management, and transaction processing
- Recommend practical measures to reduce errors, exceptions, and processing risk
- Support the implementation and monitoring of internal controls related to trade execution, documentation, reconciliation, and recordkeeping
- Identify recurring issues and recommend changes to processes, systems, or workflows
- Contribute to the development of a scalable and controlled trading environment as the firm grows

📌 Trade Desk Operations Specialist (Toronto)
🏢 Croft Financial Group
📍 Toronto