Utilize your expertise in banking operations as a Specialist II at Vancity, enhancing our member experience in a hybrid work setting. Ensure compliance and operational excellence in this vital role. As a full time and permanent member of the Vancity team, you will report to the Senior Manager, Operations & Workforce Planning.

You will provide key support in areas like process improvement and operational readiness while advocating for the needs of frontline staff to ensure exceptional member service. Key Responsibilities:

- Participate in teams driving operational process improvements
- Coordinate learning initiatives to enhance team efficiency
- Manage user acceptance testing and feedback collection
- Support compliance and operational standards adherence
- Assist in business continuity and response planning Requirements:
- Degree in Business Administration or related field
- 3-5 years in operations training and coordination
- Skills in process improvement and stakeholder engagement
- Strong organizational and multitasking abilities
- Experience in data analytics tools is a plus Bring your operational expertise to Vancity and contribute to our mission of social justice and community engagement.

📌 Vancity Operations Expert II, Banking (Vancouver)
🏢 Vancouver City Savings Credit Union
📍 Vancouver