Key Responsibilities

Operations and Data

Maintain finished-goods UPCs (Universal Product Code) and create new items in response to requests from authorized stakeholders.

Lead new-item setup in the IFS ERP system, coordinating across departments to protect data integrity and resolve quality issues.

Maintain Marketing's digital assets, taxonomy, metadata, usage rights, and process library; support uploads, communicate updates, and ensure new hires have access to the resources they need.

Budget and Administration

Support annual budget planning and monthly reforecasts; track and reconcile spending, report variances, and prepare clear updates for Marketing leadership.

Manage invoicing, purchase orders, approvals, vendor payments, contracts, and supporting documentation in partnership with Brand Managers, project leads, and Accounts Payable.

Maintain trademark records, budgets, and invoice reporting, and coordinate filings, renewals, and documentation with external counsel.

Coordinate export business activities for the Marketing team.

Marketing Programs and Processes

Manage the annual coupon program end to end, from planning and creation through production, distribution, processing, and reporting.

Gather coupon requirements from Customer Service, Marketing, and Sales; coordinate offer codes, supplier production, and Canadian and U.S. distribution with internal teams and external partners.

Represent Marketing in legal, organic, and SQF audits, connect the appropriate team members, and coordinate webinar communications and image updates.

Team and Executive Coordination





Coordinate calendars, meetings, travel, logistics, department activities, and team events for Marketing leadership, Brand leads, and the broader Marketing team.

Coordinate a welcoming and well-organized onboarding experience for new hires, including meetings, workspace and supply setup, seating plans, team introductions, and access to Marketing resources.

Maintain distribution lists, the organizational chart, availability tracker, seating plan, and Marketing's internal site.

Arrange flights, hotels, meals, entertainment, and vendor logistics for internal and industry events, including Expo West and the Customer Conference.

Provide occasional support to the Chief Marketing Officer, including expense administration, travel arrangements, itinerary preparation, and calendar coordination.

Preferred Background

Experience in marketing operations, business administration, project coordination, or a similar role supporting a fast-paced, cross-functional team.

Experience coordinating budgets, invoices, purchase orders, vendors, and accurate data within an ERP or comparable business system is preferred.

Experience in consumer-packaged goods or retail is desirable, particularly in a marketing, sales, or commercial environment.

Compensation and Work Arrangement

The base salary range for this chance is $70,000–$80,000, plus a 10% bonus/benefits and three weeks paid vacation.

This role is based out of our HQ in Richmond, BC; with employees working in the office Monday through Thursday and remotely on Fridays.

📌 Marketing Operations Coordinator (Richmond)
🏢 Socket.dev
📍 Richmond