Job Responsibility: Overview LanguagesEnglishEducation

- Secondary (high) school graduation certificate

Experience 1 year to less than 2 yearsOn siteWork must be completed at the physical location. There is no option to work remotely.Work setting

- Hospitality industry
- Staff accommodation available
- Hotel, motel, resort

Responsibilities Tasks

- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service





Additional informationSecurity and safety
- Criminal record check

Transportation/travel information
- Public transportation is available

Work conditions and physical capabilities
- Attention to detail
- Standing for extended periods

Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness

Perks Health benefits

- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits

Financial advantages
- Commission
- Group insurance benefits
- Life insurance

Other Benefits

- Free parking available
- Learning/training paid by employer
- Other benefits
- Subsidised public transportation
- Team building opportunities
- Parking available
- Travel insurance
- Wellness program

📌 hotel front desk clerk (Whistler)
🏢 Blackcomb Springs Suites
📍 Whistler