Lead Service Coordinator – Full Time (Central East)While working as a SDC Lead, provide team leadership by maintaining staff coverage, providing coordination support to peers, assisting with the onboarding of new Coordination staff, operational support and improvements. Primary back up coverage to the Administrative supervisors.ResponsibilitiesLiaise with SDC leadership on conflict resolutions for coordination and qualitative improvements on processAssist with the facilitation of team meetings and training sessionsRunning reports and correcting errors as requestedAssisting with the orientation of new Coordination staffProvide team support by managing and escalating operational issuesLiaise with other support groups to report issues and/or seek solutions (i.E. WFM, IS Help,



Telecom etc)Attend management meetings and actively participate in development of strategiesRespond to requests for operational updates and feedbackRequirementsExcellent communication and interpersonal skillsAbility to effectively interact with staff and managementUnderstand how to motivate, coach and encourageDemonstrated customer service, problem solving and organization skillsAbility to prioritize and handle multiple tasks in a high pressure environmentCapability to provide out-of-the-box ideas and challenge the 'norm' with logical ideasSuggestions on supporting a fun, high energy environmentApplicants have to be a current SE employee in positive standingMinimum 1 year experience in a Service Coordination roleAccessibilityIf you require accommodations due to illness or disability, please contact Talent Acquisition [email protected] .Compensation DetailsWe use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a replacement position. The hiring pay range is $40,000-$51,000 based on experience.#J-18808-Ljbffr

📌 Lead Service Coordinator - $40,000 - $51,000 A Year (Winnipeg)
🏢 se]
📍 Winnipeg