Unlock your potential as an IT Support Specialist II with Signet Jewelers in Markham. This role offers the chance to provide essential technical support and enhance user experience across our prestigious brands.
In this role, you will ensure the smooth operation of computer systems and networks. Your technical support skills will be put to use as you install, configure, and monitor IT systems, while also training users and documenting solutions. Your contributions will drive continuous improvement and efficiency within our organization.
Key Responsibilities:
• Deliver tier 2 support for technical issues
• Configure and manage hardware and network devices
• Troubleshoot problems and escalate as necessary
• Develop automation scripts using PowerShell
• Create knowledge base articles for self-service support
Requirements:
• 3-5 years of experience in technical support
• Solid troubleshooting and diagnostic abilities
• Knowledge of relevant IT systems
• Proficiency in PowerShell for scripting tasks
• Familiarity with Microsoft Intune and SCCM
Join Signet Jewelers to make a meaningful impact through effective IT support and innovation.
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📌 Signet Jewelers IT Support Specialist (Markham)
🏢 Signet Jewelers
📍 Markham