Helly Hansencontinues to develop qualified‑grade apparel that helps people stay and feel alive.Founded in Norway in 1877, Helly Hansen has a legacy of first‑to‑market innovations, including the first supple waterproof fabrics 140 years ago, the first fleece fabrics in the 1960s, the first technical base layers in the 1970s, and the patented H2Flow™ temperature‑regulating system. The company recently won the Outside Magazine “Gear of the Year” award for the Odin Infinity Insulated Jacket.Helly Hansen is a leader in both technical sailing and performance ski apparel. Its ski uniforms are trusted by over 55,000 professionals, Olympians, national teams, and more than 200 ski resorts and guiding operations worldwide. The brand sells outerwear, base layers, sportswear, footwear, and workwear in over 40 countries.Job PostingPosition Summary: The Store Manager is responsible for all aspects of an assigned retail store, driving sales performance, customer experience, team engagement, expense management, and day‑to‑day operations. The Store Manager leads the sales floor, communicates expectations around customer experience, ensures consistent execution of store standards and policies, and coaches the team to achieve goals.Primary work location: 13850 Steeles Ave, Unit 927, Halton Hills, ON L7G 0J1VacancyThis position is for an existing vacancy.ResponsibilitiesBrand Experience / Customer ServiceEnsure store sales performance by creating a customer‑first, sales‑focused culture while modeling selling behaviors, and coaching team members to ensure the in‑store experience aligns with company guidelines.Communicate priorities and expectations, helping the team understand how selling impacts store and brand success.Engage customers through open‑ended questions, active listening, and personalized product suggestions that reflect individual needs.Review trends, customer feedback, and in‑store observation to improve and adjust selling strategies.Support loyalty performance by setting and communicating clear expectations, tracking results, and coaching the team to achieve goals.Visual, Operation, and SafetyEnsure all visual merchandising standards are consistently met, keeping the store clean, organized, and well stocked, and adapt visual merchandising as needed to support sales and product storytelling.Lead daily store operations including opening and closing, point‑of‑sale integrity, freight processing, loss prevention,



and safety initiatives.Independently merchandise the store following brand guidelines, coaching the team to merchandise, and adapt visual presentation to drive sales.Consistently ensure adherence to all company policies, procedures, and operational guidelines.React quickly to all customer and/or employee injuries and report them immediately to Human Resources.Manage all store processes including merchandising, marketing, freight, inventory management, loss prevention, safety, and expenses.Conduct regular store walkthroughs to identify opportunities to improve organization, visual presentation, safety, and loss prevention, ensuring compliance with company policies, procedures, and reporting requirements.Participate in Loss Prevention Audits, review results, and create a plan to meet district and company shrink goals.LeadershipAct as Manager‑On‑Duty on a rotating basis.Attract, develop, and retain a high‑performing team that prioritizes customer engagement and selling excellence.Lead onboarding of new employees and continue development for high‑potential employees.Create an environment where individuals are supported and encouraged to achieve personal and professional goals.Drive engagement by recognizing selling wins, celebrating success, and creating momentum around achievement of individual and store goals.Manage store expenses in partnership with the District Manager.Hold the team accountable through in‑the‑moment feedback and conducting quarterly performance reviews.Address and resolve customer concerns quickly and professionally, reinforcing trust and brand loyalty.Build relationships with peers and other stores within the district by sharing best practices and asking for feedback and training where applicable.Position CompetenciesBold Accountability– Owns store results, sets clear expectations, delegates effectively, and follows up to ensure outcomes are achieved.Customer Centric Innovation– Uses customer insight and feedback to continuously improve selling behaviors and store operations.Empowered Collaboration– Partners with peers and corporate departments to ensure store success,



and creates a culture of collaboration within the store.Global Agility– Positively embraces any communicated changes, remains open to different perspectives, and helps teams adjust successfully.Strategic Foresight– Plans for business and selling needs, develops talent to ensure a succession plan for store performance.Purposeful Integrity– Upholds company values by creating a culture of belonging and addresses concerns swiftly, building trust through consistency.Urgency for Impact– Responds quickly to opportunities in store performance and takes action to improve.Job RequirementsMust be 18 years of age or older.Open availability, including evenings, weekends, and holidays.Previous retail leadership experience as an Assistant Store Manager or Store Manager preferred.Experience leading teams, driving sales results, and coaching customer engagement and selling behaviors.Essential FunctionsCommunicate clearly and respectfully with customers and team members.Use store technology and office equipment, including point‑of‑sale systems, computers, and handheld devices.Stand and move throughout the store during scheduled shifts, up to 8 hours.Assist with customer needs, merchandise recovery, and general store organization.Lift and carry up to 25 lbs. regularly and up to 50 lbs. occasionally, with team support as appropriate.Push or pull merchandise racks and assist with restocking activities.Reach, bend, stoop, crouch, and stretch to retrieve merchandise and maintain store standards.Perform occasional manual tasks such as assembling displays or adjusting store layouts.Use vision and attention to detail to read labels, organize merchandise, and support customers.Use hands for fine manipulation, such as folding, hanging, and organizing apparel.AccommodationHelly Hansen is an equal‑opportunity employer committed to a diverse and inclusive work environment. Accommodation is available on request for candidates with disabilities.CompensationThe estimated base pay for this role is between $55,000 and $81,826. Compensation packages are based on many factors unique to each candidate, including skill set, work experience, and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonuses based on achieving store and personal targets.BenefitsRRSP with company matchExtended/Supplemental health benefitsEmployee discountsFlexible schedulePaid Time Off including vacation, sick time, and holidays#J-18808-Ljbffr

📌 Store Manager - Helly Hansen - $55,000 - $81,826 A Year (Puslinch)
🏢 Helly Hansen
📍 Puslinch