Job TitleAssociate Director & Team Lead, Commercial Asset ManagementReporting ToAssistant Vice President, Commercial Asset ManagementJob DetailsFull-timeSalary Range: $90,000-$120,000Posting Date: May 21, 2026Closing Date: June 5, 2026Hours Of Work: 8:30 a.M. – 5:00 p.M.Grade: 16.3Office Location: Toronto, ON – Steps away from the main public transit stationWhat We OfferHighly competitive compensation package including base salary, bonus, benefits, and career advancement opportunitiesEligibility for benefits is dependent on the terms of employmentOverviewThe Associate Director & Team Lead will oversee and lead a team of Commercial Analysts by providing guidance and support to achieve departmental Key Performance Indicators and ensure all service levels are adhered to, delivering day‑to‑day operations at the highest quality and in accordance with company policies and procedures. The role will influence customer and investor experience improvements and help meet strategic goals.Management ResponsibilitiesPrimary Duties and ResponsibilitiesOversee departmental targets including the collection and review of annual financial information, rent rolls, and operating statements from borrowersSupervise commercial analysts’ cash flows and decision‑making to mitigate riskProvide strategic leadership and decision makingBuild a high‑performance environment and implement a people strategy that attracts, retains, develops, and motivates the teamApply knowledge of commercial lending, underwriting, core loan documentation,



and CMHC expertise to lead the team in delivering post‑closing requirementsOversee post‑funding requests of commercial real estate securities and any amendments for review and approvalDemonstrate excellent leadership skills and qualities to build a high‑performing teamCreate a positive culture for staff growth, performance, and developmentCoach and develop staff, encouraging learning new skills and enhancing existing knowledgeManage mortgage servicing transactions and activities within stated service levels, both externally and internallyConduct quality reviews of day‑to‑day staff activitiesHandle escalations and determine root cause analysisManage all loan monitoring due diligence in a timely manner as required by CMHC and investorsProvide required documents and reports to investors to satisfy the servicing agreement between the investor and FNEnsure documents and reports meet internal policies and Investor Servicing Agreement requirements for all investor auditsEnable continuous improvement of processes and system utilization to enhance output and reduce unit costsLead to ensure long‑term optimal operational resultsComplete special projects assigned by the Assistant Vice President, Commercial Asset ManagementEnsure initiatives are executed and delivered on timeParticipate in the recruitment process, screen resumes,



and conduct interviewsConduct annual performance reviews and set performance goalsCollaborate with the Senior Manager on department enhancements and efficienciesSkills And AttributesProven organizational skills and the ability to prioritize and multitaskStrong interpersonal and communication skillsManager/coaching skills are an assetResults‑driven with a focus on achieving goals and delivering outcomesCommitted to team engagement and fostering a team-oriented work environmentStrong attention to detail and accuracyKnowledge of people management principles and practicesBilingualism (French) is considered an assetEducation, Certification & Experience RequirementsBachelor’s degree or equivalent work experience5–7 years of experience in the financial industry, including commercial mortgagesCore Competencies Required For The RoleClient focusService excellenceTeam engagementResults orientationWorking Environment and Physical DemandsOffice environmentPeriods of high volume with tight timelinesLong periods of stationary position/sittingProlonged periods of repetitive movement (e.G., using a keyboard and mouse)Long periods of viewing a computer screenMulti‑tasking, may include speaking to customers on a telephone call while looking up information on a computer programEqual Opportunity Employer StatementFirst National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation, and any other category protected by law. First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at [email protected] should you need an accommodation at any point in the recruitment process.#J-18808-Ljbffr

📌 Associate Director And Team Lead, Commercial Asset Management - $90,000 - $120,000 A Year (Winnipeg)
🏢 First National
📍 Winnipeg