BenefitsOpportunity for advancementTraining & developmentBonus based on performanceAt Crunch, we believe in making serious fitness fun by fusing fitness and entertainment while pioneering a philosophy of No Limits. We are looking for driven, competitive, and results-oriented individuals who are ready to lead from the front and take ownership of performance.If you thrive in a fast-paced, target-driven environment and are ready to own weekend production, lead from the floor, and elevate your career in the business of fitness, this opportunity is for you.Position OverviewThe Membership Services Supervisor plays a critical role in driving weekend sales production and ensuring seamless club operations. This is a performance-focused leadership position responsible for maintaining revenue momentum and supporting the team in achieving measurable results.Reporting directly to the General Manager, you are the leader on the floor when the GM is not onsite. You own production during your shifts — setting the pace, bringing the energy, reinforcing accountability, and ensuring members receive an exceptional Crunch experience.This chance is ideal for competitive, career-driven new or recent graduates who are ready to prove themselves in a performance-based leadership role. The position is Full Time and ideally a Thursday–Tuesday schedule, with Friday–Sunday required.ResponsibilitiesSales & Revenue LeadershipDrive weekend lead generation, appointments,



and membership salesConsistently achieve and exceed personal sales targetsSupport and challenge Member Services Representatives to meet daily and weekly goalsAssist with closing sales and overcoming objections during peak periodsEnsure timely follow-up on all leads and trial passesTrack and report key weekend performance metrics to the General ManagerFloor Leadership & Operational ExcellenceFoster a welcoming, energetic, and inclusive environment for all members and guestsLead from the front through strong personal performance and professionalismProvide real-time coaching to elevate sales execution and member experienceSupport onboarding and development of new team membersMaintain smooth club operations and uphold high standards of cleanliness and presentationServe as the primary escalation lead when the General Manager is not onsiteAddress and resolve member concerns in alignment with company policiesReinforce adherence to all company policies, procedures, and operational standardsWho You AreNew or recent graduate in business, fitness, health promotion, or a related field, ready to build a career in fitness leadership1–2 years of customer service or sales experience with proven resultsConfident working in a performance-based environment with measurable targetsCompetitive, self-motivated,



and energized by hitting goalsComfortable leading peers through influence and strong personal exampleStrong communicator with an ownership mentality and growth mindsetAvailable to work weekends and lead during peak traffic periodsA basic criminal background check will be required as part of the hiring process. This is to ensure a safe and secure environment for all employees and members.CPR/AED certification required (can be obtained within 30 days of hire).Physical RequirementsAbility to lift or move up to 50 lbsProlonged standing and walking requiredOur Core ValuesCommunication is Key - Clarity and transparency with our processes and expectationsLeaders Grow Leaders - We empower, develop, and support each other through shared commitmentAll In, All The Time - We give 100% without hesitationChallenge Transforms Growth - We embrace our challenges as an opportunity to learn and growTeamwork and Community - our team plays a vital role in our success and are valuable contributors to the communityAre you ready to lead from the front, drive results, and accelerate your career in fitness leadership?Vacancy Status: This posting is for an existing vacancy.AI Use in Recruitment: As part of our recruitment process, we may use artificial intelligence (AI) supported tools to assist with tasks such as resume screening, application organization, and candidate communications. These tools are used to support efficiency and consistency in the hiring process. All hiring decisions are reviewed and made by human decision-makers at Crunch. AI tools do not independently determine candidate selection or employment outcomes. We are committed to fair, transparent, and non-discriminatory hiring practices and regularly review our processes to ensure they align with legal and ethical standards.#J-18808-Ljbffr

📌 Member Services Supervisor (Winnipeg)
🏢 Crunch
📍 Winnipeg