Business Unit:

Store Support Centre (SSC)

Time Type:

Full-time

Description & Requirements who are we

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The Sample Operations team manages the end-to-end lifecycle of product samples, including ordering, receiving, distribution, inventory management, utilisation, and exit. Samples are a critical business tool that enable cross-functional partners to make informed product and business decisions. Through operational excellence, accurate data management, and strong partnership, the Sample Operations team ensures product is available at the right place and time to support key business objectives.

a day in the life: what you’ll do

The sample operations coordinator supports the creation, processing and distribution of key information specific to the internal use product programs. They work to ensure the accuracy of data specific to order management and reporting for the IUP program. The coordinator also ensures sample timelines are accurate and partners are aware of and adhering to deadlines.

Create, validate, distribute, and maintain sample orders and related programme data.

Track key GTM and sample ordering milestones, shipment status, delivery confirmation, and outstanding actions, including weekly freight audit assessments.

Monitor shared communication channels and provide clear, timely follow-up.

Creates and distributes orders to key global partners and maintains communications with partners throughout the buy process to remove barriers to hitting key by-whens

Partner with the Lululemon Production office (LLO) Sample Team to identify pain points in the order management process, and work collaboratively with the Sample Operations team to identify solves

Works with the internal sample operations teams to identify gaps directly impacting sample receiving, distribution and management of samples.

Provides additional support for sample ordering across multiple departments where necessary.

qualifications

Experience coordinating operational programmes, orders, inventory, production, logistics, or data-intensive workflows.





Confident using Microsoft Excel and have a willingness to learn and deepen knowledge of inventory management systems.

Experience in the apparel industry an asset, especially with specialized knowledge of apparel production.

Ability to manage multiple priorities, deadlines, and stakeholders in a seasonal operating environment.

Self starter - must be able to identify gaps and jump into solves quickly and efficiently to lessen organizational impact

Exceptional organizational skills

Must be an effective team player - must possess ability to relate well to people and work in cooperation with others effectively

must haves

Acknowledge the presence of choice in every moment and take personal responsibility for your life.

Possess an entrepreneurial spirit and continuously innovate to achieve great results.

Communicate with honesty and kindness and create the space for others to do the same.

Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.

Foster connection by putting people first and building trusting relationships.

Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes

Authorization to work in Canadais required for this role.

compensation and advantages package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this positionis from

$59,800 - $78,500 CAD annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

Extended health and dental benefits, and mental health plans

Paid time off

Savings and retirement plan matching

Parenthood top-up

Extensive catalog of development course offerings

People networks, mentorship programs,



and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid:

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at [email protected] . In your email, please include the position title, the location of the position and the nature of your request.

The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.

At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.

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📌 Sample Operations Coordinator (Winnipeg)
🏢 lululemon athletica
📍 Winnipeg