Join Emterra Group as a Collections Operations Manager, leading efforts in Surrey, BC. Oversee a dedicated team while ensuring exceptional service in recycling and waste management. In the position of Collections Operations Manager, you will be responsible for the oversight of daily operations that ensure clean and safe communities.

Lead a high-performing team through effective coaching and support in recruitment and training. Strive for continuous improvement in service delivery, productivity, and customer satisfaction within the dynamic landscape of waste management. Key Responsibilities:
Manage the performance of Route Supervisors and collection staff
Coordinate daily operational tasks for safety and efficiency




Analyze operational data to identify improvement opportunities
Develop annual budgets and monitor expenditures
Promote a strong safety culture among employees Requirements:
Relevant postgraduate degree or diploma
Experience in operations management, preferably in waste sector
Robust people management skills for building effective teams
Experience in customer service management
Proficient with Microsoft Office and operational systems Lead the way in waste management operations at Emterra Group, fostering a secure and productive working environment.

📌 Surrey Collections Operations Leadership Role
🏢 Emterra Group
📍 Surrey