On-Call Service Coordinator (Part-Time)
$20–$25/hour (office shifts) + flat rate for on-call coverage
Home Care Agency

We're looking for a dependable and detail-oriented On-Call Service Coordinator to help support our clients and caregivers during after-hours and scheduled office shifts. This role is ideal for someone who thrives in a fast-paced workplace, enjoys problem-solving, and can stay calm under pressure.

Schedule
1–2 weekdays in office: 8:30 AM – 5:00 PM
Every other weekend on call: Friday 5:00 PM – Monday 8:30 AM
2 evenings per week on call: 5:00 PM – 8:30 AM

What You'll Do
Answer incoming calls from clients and caregivers with professionalism and urgency
Troubleshoot and resolve after-hours service issues
Coordinate schedules and fill open caregiver shifts
Accurately log calls, updates, and changes in scheduling software




Communicate schedule adjustments and urgent needs clearly and promptly
Provide general administrative and office support during daytime shifts

What We're Looking For
Prior administrative, coordination, or scheduling experience (required)
Experience in home care, healthcare, or senior services (preferred)
Solid communication and problem-solving abilities
Ability to work independently and make decisions in time-sensitive situations
Comfortable using basic computer systems and scheduling tools

Why Join Us?

This is a newly created role with the chance to make a real impact and grow with our team. You'll play a key role in ensuring continuity of care and supporting both clients and caregivers when it matters most.

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📌 On Call Service Coordinator: Part Time London (Canada)
🏢 CareerBeacon
📍 Canada