We are looking for a reliable, friendly, and energetic Physiotherapy Assistant / Front Desk Receptionist to join our physiotherapy clinic.
This is a hybrid role involving both patient-care support and front desk/administrative responsibilities. The successful candidate should enjoy working with patients and be comfortable working in a busy clinic setting.
Responsibilities
Physiotherapy Assistant:
Assist physiotherapists with prescribed exercises and treatment programs.
Guide patients through exercises and mobility activities as instructed.
Prepare and clean treatment areas and equipment.
Monitor patients and report concerns or changes to the physiotherapist.
Assist with patient positioning, transfers, and exercise equipment.
Maintain appropriate treatment documentation.
Front Desk:
Greet patients and provide excellent customer service.
Answer phones, emails, and patient inquiries.
Schedule, confirm, and manage appointments.
Handle patient check-in/check-out and payments.
Enter and update patient information in the EMR.
Assist with insurance, WSIB, MVA, and other administrative paperwork.
Maintain a clean and organized reception area.
Perform general administrative and office duties.
Qualifications
Previous PTA, rehabilitation assistant, or physiotherapy clinic experience preferred.
Previous medical reception/front desk experience is an asset.
Basic knowledge of physiotherapy and medical terminology.
Excellent communication and interpersonal skills.
Robust organizational and multitasking abilities.
Comfortable using computers and EMR/scheduling systems.
Professional, dependable, punctual, and patient-focused.
Ability to follow physiotherapist instructions and clinic protocols.
CPR/First Aid is an asset.
WSIB/MVA/private insurance experience is an asset.
Pay: $18.00 per hour Expected hours: 10.0 – 15.0 per week
Advantages
On-site parking
Application question(s):
Are you available to work the required clinic schedule, including weekdays and Saturdays if needed?