Build rewarding relationships with customers as a Personal Banking Associate at TD Canada Trust in Richmond, British Columbia. Your expertise will help clients navigate their financial needs efficiently.

In this role, you will support the Personal & Commercial Banking department by performing essential customer service tasks. You will utilize your knowledge of banking solutions to assist clients, resolve issues, and facilitate smooth transactions.

This position emphasizes educational outreach on digital banking features, requiring a proactive approach to customer engagement.

Key Responsibilities:
Interact with customers to address service and advice needs
Ensure proper routing of customer inquiries to appropriate contacts




Conduct training on mobile and online banking
Assist with various cash and transaction-related issues
Suggest enhancements to operational practices for better service

Requirements:
High School diploma with 1+ years of relevant work
Investment Funds Canada certification within 90 days
Proficient in MS Office and related branch technologies
Solid interpersonal skills with customer service focus
Ability to communicate in Mandarin or Cantonese is beneficial

Harness your interpersonal skills to enhance customer banking experiences with TD.

📌 Td Canada Trust Banking Associate Role Richmond
🏢 TD
📍 Canada