York Funeral Home Ltd. is seeking an Office Assistant.

Job Purpose

Provide superior customer service and ensure customer satisfaction. The incumbent will assist in duties surrounding the office at the funeral home and perform some personal assistant duties. They will need to be able to work Monday- Friday from 9 am to 5 pm.

Duties & Responsibilities
Offer comfort and superior customer service to bereaved families and friends of the deceased
Greet families and guest as they enter the building
Provide necessary funeral service information and options to customers
Contact newspaper to provide details of services as required
Perform data entry, documentation, printing and filing
Relay customer quality improvement suggestions
Answer telephones
Attend immediately to customer complaints or concerns
Perform other duties as required
Assist the General Manager with scheduling, screening calls,



and responding to emails

Job Qualifications
Very personable and welcoming
Strong team player who is qualified and compassionate
Excellent attention to detail and high degree of accuracy
Proficient using MS Office (Word, Excel, Outlook) and funeral software
The successful candidate may be required to complete a background check

How to Apply Candidates are invited to apply by submitting a resume and cover letter. We thank all applicants for their interest. However, only those candidates selected for an interview will be contacted. York Funeral Home Ltd. is an equal chance employer.

Job Type: Full time

Pay: $19.00 per hour

Expected hours: 35.0 per week

Work Location: In person

📌 Office Assistant Fredericton
🏢 York Funeral Home
📍 Fredericton