Job Title: Experienced Front Desk Coordinator & Skincare Specialist

Location: Nexx MD – Vancouver, BC (Lower Mainland)

Employment Type: Full-Time / Part Time

Location: Downtown Vancouver

Minimum 3 years of experience in a cosmetic clinic in British Columbia (required)

About Nexx MD

Nexx MD is a leading, high-end medical aesthetics and longevity clinic in Vancouver. We are known for delivering advanced treatments, exceptional patient care, and a premium client experience.

As part of our continued expansion, Nexx MD is opening its next flagship branch in Downtown Vancouver – Coal Harbour, and we are actively hiring for this position as part of our growing team.

Position Overview

We are seeking a polished, experienced, and client-focused Front Desk Coordinator & Skincare Specialist to join our growing team. This dual-role position requires a strong background in both front desk operations and hands-on skincare treatments within a cosmetic clinic setting.

Key Responsibilities

Front Desk Duties
Manage appointments, bookings, and patient flow
Answer calls, respond to inquiries, and convert leads into bookings
Provide a warm, professional first impression to all clients
Process payments and maintain accurate patient records




Coordinate with clinical staff to ensure smooth daily operations

Skincare Specialist Duties
Perform skilled facials and skincare treatments
Conduct consultations and recommend appropriate services/products
Support physicians and injectors with pre- and post-treatment care
Maintain treatment room cleanliness and compliance standards
Stay updated on the latest skincare technologies and protocols

Qualifications
Minimum 3 years of experience in a cosmetic clinic in British Columbia (required)
Strong knowledge of medical aesthetics and skincare treatments
Excellent communication and interpersonal skills
Proven ability to close consultations and drive sales
Professional appearance and demeanor
Highly organized, detail-oriented, and reliable

What We Offer
Competitive hourly pay + performance-based bonuses
Growth opportunities within a rapidly expanding premium clinic brand
Opportunity to grow with our new Downtown Vancouver / Coal Harbour expansion
Supportive and professional team workplace
Staff pricing on treatments and products

Job Types: Full-time, Permanent

Benefits
Dental care
Extended health care
Life insurance
Store discount

Work Location: In person

📌 Front Desk Associate Vancouver
🏢 Nexx MD Vancouver
📍 Vancouver