Overview

Join our dynamic team as a Front Desk Administrator, where your energetic and organized approach will set the tone for a welcoming and efficient office workplace. In this vital role, you will be the first point of contact for patients and visitors, ensuring smooth daily operations within a quick-paced healthcare setting. Your positive attitude, attention to detail, and ability to multitask will contribute to delivering exceptional patient experiences and supporting the clinical team’s success.

Responsibilities
Greet patients and visitors warmly, creating a friendly and professional first impression.
Manage multi-line phone systems efficiently, directing calls accurately and promptly.
Schedule appointments using dental practice management software such as Dentrix or Epic, ensuring optimal patient flow.
Verify patient insurance information and assist with medical terminology clarification to facilitate billing processes.
Maintain electronic medical records (EMRs) with precision, ensuring confidentiality and compliance with privacy regulations.
Handle administrative tasks including filing, data entry, and managing correspondence to keep the front office organized.




Support the dental team by preparing patient charts, processing payments, and coordinating follow-up appointments.

Qualifications
Prior experience as a dental receptionist or in a medical or dental office setting is highly preferred.
Proficiency with office equipment including multi-line phone systems and computer software such as Dentrix or Epic.
Strong knowledge of medical terminology and electronic medical records (EMRs).
Excellent organizational skills with keen attention to detail in managing schedules and records.
Effective communication skills to interact professionally with patients, staff, and vendors.
Demonstrated ability to handle administrative responsibilities in a rapid-paced environment while maintaining a positive attitude.
Previous experience working with medical or dental office software is a plus.

Join us in creating an inviting atmosphere where patients feel cared for from the moment they walk through the door!

Pay: From $18.00 per hour

Expected hours: No more than 20.0 per week

Work Location: In person

📌 Front Desk Administratior North York (Canada)
🏢 Massage Addict Keele and Lawrence
📍 Canada