Overview

We are seeking a professional and organized Administrative Assistant/Receptionist to join our team. This role is vital in ensuring smooth office operations, providing exceptional customer service, and supporting administrative functions. The ideal candidate will possess strong clerical skills, proficiency in office software, and excellent communication abilities.

Experience in medical or dental offices is a plus, but not required. This position offers an engaging work environment where attention to detail and organizational skills are highly valued.

Duties
Manage front desk responsibilities with professionalism and courtesy
Follow the policies and make sure they are followed by other staff, teachers, and students
Answer all calls and emails during their shift
Perform data entry tasks accurately using Microsoft Office and Google Workspace
Maintain organized filing systems both electronically and physically
Schedule appointments, confirm bookings, and reschedule as needed
Provide customer support through email correspondence and in-person interactions
Assist with bookkeeping tasks including invoicing and record-keeping




Proofread documents for accuracy and clarity before distribution
Support office management with administrative tasks such as photocopying, faxing, and mailing
Ensure the reception area remains tidy and welcoming at all times

Qualifications
Proven clerical or administrative experience in an academic setting
Able to work in a fast-paced environment
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
Strong computer skills including data entry, file and document management
Excellent organizational skills to multitask efficiently in a quick-paced setting
Exceptional phone etiquette and customer service skills for front desk interactions
Attention to detail with strong typing speed for effective data entry
Prior experience in academia is a plus but not mandatory
Bachelor or equivalent required; additional administrative training is advantageous

Pay: $25.00 per hour

Benefits
Paid time off

Work Location: In person

📌 Administrative Employee Surrey
🏢 Royal North America College
📍 Surrey