VIP Key Account Manager (Canada)FanDuel Group is looking to recruit a VIP Account Manager to manage relationships with our VIP customers in the Ontario market. The role reports to the Director of VIP for Canada and manages a VIP program that caters to high value customers for our Sportsbook and Casino products. The key focus areas include driving KPIs through promotions, events, and budget management.ResponsibilitiesPlan and drive multiple campaigns, maintaining end‑to‑end accountability for partner & VIP satisfaction and overall delivery excellence.Focus on ROI and strategic value to prioritize initiatives.Liaise with various departments to ensure optimum VIP player journeys and processes.Collaborate with VIP Director, marketing, and commercial teams to track and report on monthly & quarterly execution plans.Meet with internal VIP operations team and stakeholders to drive new launches and projects.Deliver against company responsible gaming protocols.Develop and track budgets with VIP team to ensure fair use of player entertainment budgets for retail.Establish, monitor,



and report on goals and KPIs.Champion a book of business with consistent outreach.Monitor competitor activities to ensure the VIP retail rewards program is positively perceived.Provide recommendations for new VIP rewards and implement recent program features.QualificationsMinimum 2 years of experience in high‑end customer service.Excellent verbal and written communication skills.Business‑to‑customer sales experience preferred.Strong data analytics skills; able to identify and recognize trends.Knowledge of online gaming industry essential.Passionate about providing top level service.Confident and people‑focused personality.Strives to meet targets and deadlines.Excellent organizational and planning skills.Understanding of marketing processes preferred.Willing and able to work non‑traditional business hours.Travel up to approximately 25% of the time.Salary RangeCAD $90,000 – $113,000, dependent on experience, location, and market demand.EEO StatementFanDuel is an equal‑opportunity employer committed to hiring regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, or any protected characteristic under law.#J-18808-Ljbffr

📌 Vip Account Manager - C$90,000 - C$113,000 A Year (Winnipeg)
🏢 FanDuel Group
📍 Winnipeg