Intermediate IT Technician

We are hiring an Intermediate IT Technician to provide ongoing support and consultation for our private business clients. This is an in-person role based in Ottawa, and we are only considering candidates who currently live in or near Ottawa and can reliably work in office.

We're looking for a technician who is experienced, personable, and genuinely enjoys helping people. You'll interact with team members at both the coworker and executive level while managing a variety of advanced technology systems.

Responsibilities
Install and configure hardware and software components
Troubleshoot hardware and software issues
Repair or replace hardware as needed
Upgrade systems to maintain software compatibility
Install and update security software and systems to ensure network stability
Test and evaluate software and hardware
Provide information and support to users
Build and maintain relationships across teams and departments





Requirements
Must be located in or near Ottawa — this is not a remote position
Proven experience in IT support or technical support, with a solid customer service focus
Proficiency with Windows, macOS, and Linux
Familiarity with networking concepts such as LAN setup and firewall management
Solid troubleshooting skills across both software and hardware
Excellent communication skills across all levels of an organization
Comfortable working independently and as part of a team in a fast-paced environment
Proactive, detail-oriented approach to problem-solving

Job Types: Full-time, Permanent

Pay: $50,000.00-$80,000.00 per year

Benefits:
Flexible schedule
Mileage reimbursement
On-site parking
Paid time off

Work Location: In person

📌 It Technician Ottawa
🏢 PolarData
📍 Ottawa