Spectrum Safety Services is looking for a full-time Reception & Office Administrator to join our team.

We are looking for someone who is organized, professional, adaptable, and enjoys working with people in a fast-paced environment. This role combines front desk customer service with administrative support and plays an important part in the daily operations of our training centre.

As one of the primary points of contact for students, clients, and visitors, you will help create a welcoming and professional experience while supporting the day-to-day flow of the office.

Responsibilities
Front Desk & Customer Service
Answer incoming phone calls and emails professionally and efficiently
Register students for courses in person, online, and over the phone
Welcome and assist students and visitors
Process payments, refunds, and certificate requests
Respond to general course and scheduling inquiries
Administrative Support
Perform administrative data entry and tracking
Support daily office coordination and administrative workflows
Collaborate with team members to ensure efficient daily operations

Qualifications & Skills
Previous experience in reception, administration, customer service, or a similar role
Robust verbal and written communication skills in English




Professional and confident phone manner
Excellent organizational and time management skills
High attention to detail and accuracy
Ability to multitask and manage competing priorities
Strong interpersonal and teamwork skills
Proficient with Google Workspace, web-based systems, and general computer applications
Ability to work independently and take initiative

What We’re Looking For
Positive, professional, and customer-focused approach
Accountable and dependable with strong follow-through
Adaptable and solution-oriented
Strong attention to detail and commitment to accuracy
Works collaboratively and communicates clearly with team members
Takes initiative and contributes to a strong team environment

Position Details
Full-time, in-office position
Monday to Friday schedule, with occasional Saturday mornings
Referral and sales incentives available
Health perks available after probation
Paid sick and personal days
Supportive and team-oriented work workplace

Pay: $50,000.00 per year

Benefits:
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off

Work Location: In person

📌 Reception & Office Administrator Edmonton (Canada)
🏢 Spectrum Safety Services
📍 Canada