What you will do:

As a Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences and support. Each day presents an opportunity for you to transform all visitor into a loyal customer. We're looking for a agile and passionate team member who thrives in a fast-paced environment and loves engaging with customers!

Responsibilities:
Welcome guests and assist with admissions, memberships, waivers, and party bookings
Operate the POS and process payments accurately
Answer customer questions and handle concerns professionally
Monitor play areas and help enforce safety rules
Assist with food and beverage service and basic food preparation
Maintain cleanliness throughout the facility, including play areas, dining areas, floors, and washrooms
Clean and sanitize bodily fluid accidents such as pee, poo, vomit and blood when required




Restock supplies and assist with opening and closing duties
Work as part of a team and assist with general operations as needed
Perform opening and closing
Performing any other duties as assigned by the manager or supervisor

What we are looking for:
Friendly, reliable, responsible, and able to work independently
Comfortable working around children and families
Comfortable with cleaning duties, including bodily fluid cleanup
Comfortable performing food-related duties
Able to work in a fast-paced setting
Versatile availability, including weekends, evenings, and holidays
Previous customer service or food service experience is an asset
FoodSafe and First Aid certification are assets

Job Type: Part-time

Pay: From $18.25 per hour

Work Location: In person

📌 Customer Service Representative West Vancouver
🏢 Evergrow Development
📍 West Vancouver