Overview
ActiveLife Physiotherapy is located in Markham is seeking a highly motivated and organized individual to join our dynamic team as an Office Administrator/Receptionist. This is a fantastic opportunity for a proactive, customer-focused individual who thrives in a quick-paced, high-energy environment.

Responsibilities
Greet patients warmly and assist them with the check-in process.
Manage phone systems to answer inquiries, schedule appointments, and handle patient communications effectively.
Maintain accurate electronic medical records (EMR) using systems such as Jane billing Software, TELUS and other billing software
Collect patient information and verify insurance details prior to appointments.
Assist healthcare providers with administrative tasks as needed.
Ensure the front desk area is organized and welcoming for patients.
Handle correspondence, including emails and phone calls, in a professional manner.
Support billing processes by preparing necessary documentation and following up on claims.




Experience in Office experience administrative/management role – ideally in a medical environment where you have developed knowledge of insurance rules, billing practices.

Skills Required
Greet patients warmly and assist them with the check-in process.
Friendly and welcoming attitude, with the ability to prioritize and balance multiple tasks.
A professional who demonstrates initiative, attention to detail and follow through.
Excellent interpersonal/communication skills are a must
Proficiency/fluency in the English language (written and spoken) is a must
Medical Administration Diploma is an asset
Positive computer skills, ideally with working knowledge of Electronic Booking Medical Records systems (ie TELUS, HCAI, Jane Software, etc)
Experience working with a Physiotherapist an asset
cantonese or Mandarin would be an asset.

Job Types: Full time, Part-time

Pay: $18.50-$22.00 per hour

Work Location: In person

📌 Front Desk Receptionist Markham (Canada)
🏢 Active Life Physiotherapy Centre
📍 Canada