Become the Admissions Services Coordinator at the University of Alberta, embracing a hybrid work model. Provide vital support to applicants while collaborating with Student Service Advisors. Located primarily at North Campus, Edmonton, this role involves managing inquiries from a diverse student body through phone, email, chat, and in-person interactions.

You will serve as a policy expert, diligently answering admissions-related questions from both high school and post-secondary applicants. As a key contributor, you will guide over 20,000 annual inquiries by effectively resolving issues and referring students to appropriate campus services. Key Responsibilities:
Manage applicant inquiries across diverse communication channels
Apply admission policies for all applicant categories




Resolve issues efficiently using discretion and expertise
Give suitable referrals to campus services as needed
Assist recruitment and Student Service teams with inquiries Requirements:
In-depth knowledge of admission policies and procedures
Solid interpersonal skills for effective communication
Proven problem-solving capabilities in customer service
Ability to process high volumes of inquiries
Familiarity with campus services for student referrals Utilize your skills in service and problem resolution to support applicants at the University of Alberta.

📌 University Admissions Services Coordinator Edmonton
🏢 University-of-Albert
📍 Edmonton