Join the University of British Columbia’s Investigations Office as a Case Manager. In this role, you'll effectively manage confidential complaint processes while fostering a trauma-informed setting. As a key player in the Investigations Office, you will handle the administration of formal complaint processes under UBC's various policies.

Essential skills include collaboration with campus partners, oversight of case files, and careful management of sensitive communications. This position demands a high degree of maturity and judgment in navigating complex and potentially traumatic situations. Key Responsibilities:
Oversee complaint intake and investigation processes
Coordinate with external investigators as needed




Ensure compliance with timelines and policies
Draft communication regarding case jurisdiction and outcomes
Manage post-investigation documentation and reports Requirements:
Proven experience in case management or legal settings
Solid skills in communication and stakeholder management
Proficient in handling sensitive information discreetly
Familiarity with investigation protocols and legal standards
Commitment to a trauma-informed approach in all engagements Leverage your case management skills to make a meaningful impact at UBC.

📌 Ubc Case Manager Investigations Role Vancouver
🏢 UBC
📍 Vancouver