Become a Strategic Customer Success Manager at Calabrio, managing major banking accounts and ensuring optimal product value. This is a key role demanding superior consultancy skills. The CSM on the Branch Workforce Solutions team focuses on building solid relationships with banking clients, overseeing their engagement with Verint’s solutions.

You will communicate across all organizational levels, aligning customer goals with strategic actions to ensure success. Your focus will be on measurable outcomes and proactive relationship management. Key Responsibilities:
Establish relationships with key executive stakeholders
Manage customer growth and upsell initiatives
Coordinate resources for performance objectives
Lead ongoing program reviews with clients
Maintain regular communication on customer success Requirements:
Bachelor’s degree or similar experience
Minimum 5 years in a customer-facing capacity
Exceptional service and interpersonal skills
Solid analytical thinking for customer needs
Flexibility for travel to client locations Enhance customer relationships and deliver exceptional value in this impactful role at Calabrio.

📌 Strategic Customer Success Manager At Calabrio Toronto
🏢 Quiet Capital
📍 Toronto