Join Roots as a Team Lead, where your leadership will elevate customer service and operational success. This position focuses on motivating the team to create lasting brand loyalty. Roots is seeking a Team Lead to link our leadership team with sales associates.
Your responsibilities include supporting store management and driving an setting focused on exceptional customer experience. With a minimum of one year retail experience, you'll contribute to team motivation and improve store operations. Key Responsibilities:
Model selling and customer service behaviors
Execute action plans with store management
Coach team members on service fundamentals
Resolve customer service issues promptly
Perform opening and closing store procedures Requirements:
1+ years in retail apparel, luxury retail preferred
Demonstrated ability to lead a sales team
Experience with POS and daily banking processes
Solid organizational skills and self-motivation
Flexible availability for diverse shifts Enhance Roots' brand legacy by fostering a customer-centric approach through strong leadership and collaboration.
📌 Team Lead Role At Roots Toronto (Canada)
🏢 Kibbi Technologies
📍 Canada
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