Join Dilawri as a Service Advisor and play a key role in delivering outstanding customer service in the automotive sector. This position focuses on advising customers about vehicle repairs and maintenance. As a Service Advisor, you will utilize your automotive expertise and customer service skills to assist clients with their vehicle needs.

Your responsibilities will include gathering necessary information, advising on maintenance schedules, and ensuring effective communication with both customers and technicians. With over 4,000 employees, Dilawri promises a supportive work setting to help you thrive. Key Responsibilities:
Greet customers and collect vehicle repair information
Explain maintenance importance based on manufacturer recommendations




Document repair orders and verify customer concerns
Keep customers updated on vehicle status throughout repairs
Analyze monthly performance and customer satisfaction scores Requirements:
2+ years' experience in a Service Advisor role
Robust oral and written communication skills
Ability to translate customer concerns for technicians
Familiarity with warranty and maintenance standards
Legally authorized to work in Canada Contribute to automotive excellence and customer experience at Dilawri as a Service Advisor.

📌 Service Advisor Opportunity With Dilawri Calgary
🏢 Dilawri Group of Companies
📍 Calgary