Become a pivotal Senior UC Engineer at Miratech, focusing on enhancing Cisco Webex capabilities. Drive operational health for unified communications across the Americas. In this role, you will be part of a skilled Global Unified Communications Engineering team.

Your responsibilities include supporting Cisco Webex platforms, managing incident responses, and ensuring robust telecom relationships. As a key contact for UC vendor escalations, your expertise will foster smooth collaborations and immediate resolutions to issues. Key Responsibilities:
Administer Cisco Webex Calling and Contact Center systems
Lead incident management and escalation processes
Manage compliance for Voice Recording platforms
Support IPC Connexus Trading Turret systems
Monitor and analyze Call Detail Records (CDR) Requirements:
10+ years in Unified Communications engineering
Extensive experience with Webex Calling architecture
Knowledge of SIP Trunking and telecom coordination
Familiarity with E911 solutions
Experience with monitoring tools like Splunk Join Miratech in shaping advanced communication solutions for global clients.

📌 Senior Unified Communications Specialist At Miratech Montreal
🏢 Miratech
📍 Montreal