Join Clio as a Senior Channel Operations Manager and spearhead the transformation of partner operations in the legal AI sector. This hybrid role emphasizes strategic implementation and operational excellence. As part of the Revenue Operations team, you will be pivotal in enhancing Clio’s global partner channel, mapping current processes, and identifying areas for improvement.

Your expertise will guide the business implementation of a recent partner relationship platform, aiming to eliminate inefficiencies that cost time and revenue for partner account managers. Key Responsibilities:
Manage the business implementation of Clio’s partner platform
Document and refine channel processes for clarity
Drive down partner-side friction to enhance productivity




Ensure accurate reporting on partner contributions in Salesforce
Act as the main contact for operational strategy during annual planning Requirements:
4+ years in channel or partner operations with a focus on implementation
Strong experience with Salesforce and channel management
Ability to work in a quick-paced, ambiguous workplace
Expertise in using AI tools for operational improvements
Familiarity with BI tools for performance reporting Lead the future of partner operations in legal technology with Clio.

📌 Senior Channel Operations Manager Role Toronto (Canada)
🏢 Clio
📍 Canada