Become a Client Services Manager with Senior Helpers and impact lives every day. Use your communication skills to engage with clients and ensure quality home care services. As a key leader in the Surrey North franchise, you will manage client relationships from onboarding through ongoing service.

Your role will include assessments, quality checks, and continuous improvement of care plans to ensure client satisfaction. The position demands hands-on involvement and strategic oversight of service delivery. Key Responsibilities:
Establish onboarding for current clients and families
Perform LIFE Profile assessments regularly
Conduct quality assurance checks for services
Adjust care plans and communicate with the care team
Track client retention metrics and growth Requirements:
Bachelor’s degree in related field
Minimum 3 years in client services or management
Exceptional detail orientation and prioritization
Quick learner with software proficiency
Outstanding verbal communication skills Drive meaningful change and ensure quality care for seniors with Senior Helpers in this agile role.

📌 Senior Helpers Client Services Leadership Surrey (Canada)
🏢 Senior Helpers Surrey North
📍 Canada