21 Sep
|
Mintz Global Screening
|
Canada
21 Sep
Mintz Global Screening
Canada
Enhance service delivery as a Bilingual Screening Agent at Mintz Global, where you will meticulously process verification requests while adhering to established company protocols. Utilize your communication skills in Quebec-French and Ontario-English to foster excellent client relations. Reporting to the Manager of Verifications, your role will encompass a range of verification tasks including monitoring references and ensuring compliance with privacy standards.
This position requires robust organization, attention to detail, and the ability to work independently or within a team. Key Responsibilities:
Carry out verification tasks using company-approved methods
Gather consent documents essential for verifications
Address customer inquiries promptly and effectively
Make verification calls and manage incoming communications
Collaborate with teammates for excellent service Requirements:
High school diploma or recognized equivalent
Customer service experience of at least one year
Bilingual in English and French is a solid asset
Proficient in Microsoft Office applications
Excellent attention to detail and autonomy Bring your expertise in customer service and bilingual communication to the Mintz Global team, ensuring accurate and effective screening solutions.
📌 Screening Agent With Bilingual Expertise Montreal (Canada)
🏢 Mintz Global Screening
📍 Canada