Drive impactful retail strategies as Director of the Segmentation Program at Scotiabank in Toronto. This role optimizes client experiences while leading cross-functional initiatives. In this senior role at Scotiabank, you will shape the Retail Segmentation strategy into actionable execution plans across Canadian Banking.

Your expertise will be essential in managing segment journeys and ensuring operational alignment. Collaborate with diverse teams to track performance and refine processes based on data-driven insights and feedback. Key Responsibilities:
Execute detailed business design for segment strategies
Develop and manage execution plans and roadmaps
Optimize selected segment journeys using analytics
Shape recommendations for business decisions
Ensure alignment across Canadian Banking initiatives Requirements:
Bachelor’s degree in a relevant field
10+ years’ experience in retail banking and strategy
Solid understanding of advice models and servicing
Experience managing product backlogs and requirements
Effective communicator with senior stakeholders Leverage your expertise in transforming retail banking practices at Scotiabank.

📌 Retail Segmentation Program Director Opening Toronto
🏢 Scotiabank
📍 Toronto