Join Bells of Steel as a Retention Strategy Manager, focusing on customer retention through email and SMS marketing. Build and optimize retention strategies while delivering compelling customer messaging. In this pivotal role, you will design and implement retention initiatives that drive repeat purchases.

You will oversee Klaviyo campaigns across multiple regions, leveraging data-driven insights to enhance customer lifetime value. A hands-on approach is essential as you execute lifecycle marketing strategies while maintaining a solid brand voice. Key Responsibilities:
Manage email/SMS retention strategies across storefronts
Construct effective lifecycle marketing flows to boost engagement
Analyze data to optimize customer retention and CLV initiatives




Ensure a healthy sender reputation and deliverability
Collaborate with teams to source customer stories for marketing Requirements:
3+ years in DTC or e-commerce retention marketing
Familiarity with Klaviyo or similar email marketing platforms
Knowledge of retention economics and customer lifecycle
Excellent writing skills and brand alignment
Understand the fitness equipment market, especially home gyms Bring your strategic mindset and marketing skills to enhance customer loyalty at Bells of Steel.

📌 Retention Strategy Manager At Bells Of Steel Calgary
🏢 Bells of Steel
📍 Calgary